Google Chrome is the most popular web browser in the world now. The majority of its popularity stems from the speed and user-friendliness of the browser. But that does not mean that the users never face any obstacle while using the same. Many technical glitches may occur in the Google Chrome browser. One such problem is the “Google Chrome crashing” issue. There can be various culprits behind this. We will address them all in this article and also provide the solutions to rectify them.
Why does Google Chrome keep crashing?
The reason behind the crashing of Google Chrome can vary from user to user. Here is a list of the common causes-
- Outdated browser: Google updates the system of Chrome from time to time. It may be due to security reasons or for the enhancement of the user experience. Whatever is the reason, as a user, you should always keep the browser updated. After subsequent updates of the browser, some aspects of the older versions may become incompatible. They are likely to cause the crashing problem of the browser over and over. So, if you are facing the problem, then the first thing you should suspect is your browser version. You can easily update it on the official website of Google Chrome.
- Software interruption: Your device contains tons of software. Some of the software may interact with other software. This software interferes in the connection of Google Chrome and makes it crash. But that might not be the only consequence. Sometimes the problem may appear as non-functionality of other aspects, such as unable to play video, not opening new tabs, and so on. The problem with this situation is that only an expert will be able to point out the software that has been interfering in the process. Once the software is detected and deleted, the problem should be solved.
- Malware presence: The presence of Malware acts almost similar to the interfering software in your device. Malware may come from different sources. They are all over the internet now. You may have opened an infected email or downloaded something from an infected website. Sometimes the Malware can be easily detected in the installed software folder of the computers. But some threats are much more advanced than that and disguises itself as some file in a relevant folder. To detect such advanced Malwares, which might be interfering with the connection of Google Chrome and rendering it to crash, you will need to have a reliable Anti-virus.
- Plug-ins and extensions: The extensions of Google Chrome are what make it so much fun to use. But as you can expect, they have another side too. Sometimes, extensions are known to interfere in the connection of Google Chrome. So you should be careful while adding extensions to your Chrome browser. If an extension is a reason behind the problem, then it is easy to detect. All you will have to do is use the browser in the safe or the incognito mode. The incognito mode disables all the extensions and runs the browser in the default settings. If the browser does not crash safely, then one of your extensions is causing the problem. Once it is confirmed, you can disable the extensions one by one and see if the problem is solved. In that way, you will be able to find the faulty extension.
- Corrupted Profile: Google Chrome needs the users to sign in to their Google profiles for a more personalized experience. A corrupted user profile prevents the browser from working correctly. In that case, you will need to switch to another profile to solve the problem. It can be done from the settings panel of the browser.
- Drivers: Your system needs correctly updated drivers to run smoothly. If some driver is missing or if they are not updated, then it may lead to Google Chrome crashing problems. In either case, the driver’s up-gradation will lead to rectification of the problem. You can update it either manually or automatically on the computer.
How to solve the Google Chrome crashing problem?
Now that you know the common reasons behind the crashing problem of Google Chrome let us go over the procedures to solve the same. Follow these steps one by one to eliminate all the possible reasons-
- Restart your browser: Restarting of a system settles it to the default settings. So, it is a good idea to first restart your Chrome browser before going for the advanced steps. Keep in mind that if you have kept multiple numbers of tabs open in your browser, it will slow down the system. It will take up a large chunk of the browser memory and eventually lead it to crash down.
It is not only harmful to the browser but also harmful to the whole system. So, if you have not closed your browser for some days or there are multiple tabs, then it is an excellent time to make some changes. Close all the software, including the browser, restart it and check if the webpage works. If it works, then thank us and, if not, then head over to the next step.
- Disable corrupted extensions: We have already mentioned that some extensions may interfere with the connection of your browser. This problem occurs, especially when an extension gets updated, and the new version is not compatible with the Google Chrome version that you have been using. To know if such is the case, open the browser in incognito mode first. Here’s how-
- Open your Google Chrome browser.
- On the top right corner of the browser, left-click on the three vertical dots. It will bring up a menu.
- On the menu, the third option will be “Open incognito mode.” Click on it. A new window will open up at this point.
- Go to the website that has been resulting in the crashing of your browser. If the site works on this model, then you can be sure that one of your extensions is causing the problem in the normal mode.
It is noteworthy that all the extensions are disabled in the incognito mode. Also, all the cookies and the browser history get automatically deleted after the browsing is done in the incognito mode. Once you confirm that some extension has been preventing the browser from acting correctly, it is time to check them one by one and remove the culprit.
- Open your browser in the normal mode. Paste this URL in the search space and hit enter: Chrome://extensions. It will bring up all the extensions that you have installed in your browser. You can alternatively do so by going to the “more tools” option by clicking on the three vertical dots of the browser. Follow it by clicking on the “Extensions” option.
- In each of the extensions, you will see a button on the right lower corner that you can toggle. It will enable and disable the extension in the browser. You will need to disable the first extension.
- Now, open a new tab and open a website to see if the browser crashes or not. If the problem persists, then move on to the next extension. Repeat the steps until the disenabling of a particular extension causes the browser to run smoothly.
The flash extensions mainly initiate this problem. So do not miss to check them in any case. But what if Google Chrome keeps crashing in the incognito mode also? Then it is time to get to the next techniques.
- Use a new profile: Next, you need to eliminate the potential reason for a corrupted profile. To do so, switch over to a new profile. For that, you need to have an alternative Google profile in your system. Follow the steps mentioned below-
- Open your browser and click on the three vertical dots on the top right corner of your browser. It will bring up a menu on the window.
- From the menu, choose the “settings” option. It will open up all the settings options of the browser.
- On the main body of the new page, you will see the profile that you have been using to run Google Chrome. It will show you the Gmail address. Click on the small dropdown arrow near the Gmail address. It will bring up a small menu.
- On the menu that you have got in the last step, click on “add another account” option. It will take you to the Gmail sign-in page.
- Enter the credential of the account that you want to use in Google Chrome and sign-in. Once you are done, close the browser and refresh the system.
- Open the browser and check if the crashing problem is gone.
- Remove incompatible programs: To remove the software that might have been interfering in the connection of Chrome, follow these steps-
- Open the browser and click on the three vertical dots at the top. From the dropdown menu, click on the “settings” option. It will open up all the settings.
- On the main body of the settings page, go to the bottom of the page. Click on the “Advanced” button in the middle. It will bring up some other options.
- Again, go to the bottom of the page where you will find the “reset and clean up” section. Click on the “clean up computer” option. It will lead you to another page, where the system will offer you to find the harmful software.
- Click on the “find” button. The search will start, and if it finds any harmful software, it will be displayed on the page. Click on the “remove” button to get rid of the software and the problem.
- Detect Malware: Windows has a built-in firewall system to prevent the threats from entering into the systems. But the advanced Malware and spyware find a way to bypass the firewall system. It may lead to the Google Chrome crashing Windows 10 and other versions too. So, it is always advisable to use anti-virus that will detect and delete the harmful software. Depending on the anti-virus that you use, the interface will be different. But the overall working procedure will be the same.
- Open the anti-virus that you have been using. In most of the software, you will find a big “Scan now” button in the middle. Click on that. It will start the scanning of the system. The process may take several minutes, depending on the amount of storage system that has been used.
- When the scanning is done, it will show all the potentially harmful files that are present in the system. Click on the “Quarantine” option to remove the files.
- Restart your browser and check if the crashing problem is eliminated or not.
- Update your drivers: You can go over to the official website of the manufacturer of your computer and check for the updated drivers for your system. Make sure that you download the driver, which is compatible with the Windows version that you own.
Make sure that you follow the steps mentioned above, one by one, to eliminate all the possibilities. If that does not solve the problem, then uninstall the browser with all of its files and reinstall it.